How the Texas Department of Transportation Designed and Implemented its Customized Transactional Document Capabilities

The Texas Department of Transportation redesigned and implemented the print and electronic production of transactional customer communications, a deployment that incorporated technology to enhance the print and mail workflow and reconciliation. Attend and learn how they expanded composition capabilities by using data-driven images and content for personalized, compelling documents.

• Explore a redesigned document with customized variable content and data-driven images, which increase the impact and effectiveness of the communication.
• Examine the advantages of using automated scripts and alerts from file acknowledgement (handshake) to the mail date confirmation to ensure data integrity and job status checks.
• How to create a closed-loop mail reconciliation process by incorporating custom technology and partnering with the print production teams and the customer.
• Understand the importance of engaging stakeholders to increase acceptance of the re-engineered product.
 

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